SuperSponders.com Autoresponder F.A.Q.


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Autoresponders provide instant customer gratification
Your customers will get an automatic INSTANT reply from you 24 hours a day, 7 days a week!  Plus, you can schedule UNLIMITED additional automatic pre-written follow up messages as often as you like! 

Take a Test Drive!  See how it works!

Features - Hands down, ours have the competition beat.

Here are just a few
of our autoresponder features:

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SuperSponders.com autoresponders are very easy to set up and use.
Most of the questions you may have can be answered here.
If you still have questions before ordering, please send an e-mail to support@supersponders.com

 What is an auto responder?
 How do prospects get my messages?
 Can I personalize my messages?
 How long can my messages be?
 Can I send HTML messages with the system?
 How do I set up my system?
 Is this system difficult to use?
 Is my prospect information kept on the system?
 Can I send a broadcast message to my prospect database?
 I send bulk e-mail. Can I use this system send them mail?
 Do I get one autoresponder?  I market more than one product.
 Can my prospects be moved from one responder to another automatically?
 How many messages can I send per autoresponder?
 Is the system expensive to use?
 Can I use the system in conjunction with my FFA marketing?
 Are my lists and data safe?
 Can I Import email list into the responders?
 How much does it cost and how do I pay?
  

What is an autoresponder?
An autoresponder is similar to a fax on demand system. Your prospect sends you an e-mail to your mail account you@supersponders.com or fills out a form your system will generate.  The system stores your prospects information, sends them a reply immediately,  and then sends them a sequence of e-mails automatically.  This means that you sales messages are working for you 7 days-a-week 24 hrs a day.

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How do prospects get my messages?
They will either send you and e-mail over the Internet or request information from a form on your web site.  It's easy to set up.  We provide you with all the HTML code to paste to your site.  Everything else is automatic.

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Can I personalize my messages?
Absolutely, you can have the system automatically enter the prospects first or last name or both in the subject line of your response or anywhere in the body of the message.  You place codes in the message just like mail-merge works in a word processor system.  This feature alone will explode the response you get from your marketing.

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How long can my messages be?
The messages can be as long as you like.

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Can I send HTML messages?
Yes, HTML messages are fully supported.  You will be able to send very professional looking  messages with any HTML formatting you like. Just enter your messages in Text and HTML, and the system will send the appropriate message based on the recipients email capability.

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How do I set the system up?
You will use a menu driven point and click web based control panel. It is very user friendly.  All of the forms are set up to easily create your outgoing messages and there is detailed help throughout the system.

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Is the system difficult to use?
Not at all.  In fact you will find that the SuperSponders.com system is by far the easiest to use of any autoresponder available.  There is an easy web based control panel that allows you to customize the system.  It is all menu driven and there is detailed help at each step of the system. Plus, customer support is just an email away.

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Is my prospect information kept on the system?
Yes, all the information sent to your autoresponder is kept in your personal database.  You and only you will be able to access the information in your database.

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Can I send broadcast messages to my database?
Yes, you can send special messages outside your regular email follow up sequence (such as one-time special offers, late-breaking news, conference calls, etc.)

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I send bulk e-mail.  Can I use this system send them mail?
No, you cannot send any unsolicited e-mail with this system.  If the prospect did not specifically request your information, you cannot  send them e-mail.  Furthermore, you cannot use your SuperSponders.com address as a reply to address in any SPAM. Please read the User Agreement or contact support with any questions.

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Do I get one autoresponder?  I market more than one product.
Depending on the plan you select, you can have up to 5 separate responders for all your needs!  How about myproducts@supersponders.com, myservices@supersponders.com, myanything@supersponders.com,
ALL ready to send out YOUR custom information!

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Can my prospects be moved from one responder to another automatically? Yes! If you have our Gold or Platinum Account, which have multiple responders, you can have current subscribers fill out a form to join a new campaign - they will be added to a new autoresponder account and deleted from a previous account. This is a great feature to move prospects from "just looking" lists to "customer" lists, or to provide different series of training to distributors, etc.

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How many messages can I send per autoresponder?
Our Silver can send 20, and Gold accounts can send 50 messages per responder and our Platinum can send an UNLIMITED number of messages!

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Is the system expensive to use?
Not at all!  Compare the features and price of SuperSponders.com with the competition. One service in particular charges $19.95 a month for only one responder with 7 messages!

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Can I use the system with my FFA marketing?
You cannot use your autoresponder address as the reply to address because all of the FFA Responses will create a loop of mail going back and forth.  This may cause the server to crash which is in violation of the User Agreement.  You could however place the autoresponder address in the body of your ad.  Please  be very careful as any violation would cause your account to be canceled and you may incur possible monetary damages.

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Are my lists and data safe?
Absolutely!  Unlike other services we do double back ups.  The server is backed up everyday and we back up your data off of the server every week as well.

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Can I Import email list into the responders?
Sorry!  But due to abuse of auto-responder systems we no longer allow imports into the responders.  You can build your list safely by using the forms provided. You can manually add emails to the responder but no imports.

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How much does your autoresponder service cost?
The cost is $5.95 for our Silver account, $8.95 per month for our Gold account and $12.95 for our Platinum account.

 

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